Gizmox > Services > Bug Prioritization

Bug Prioritization

With Visual WebGui's Bug Prioritization service you can request bugs rescheduling to suit your development needs. If it is a Visual WebGui standard behavior bug your request for reprioritization and rescheduling will not be charged for the actual bug fix but rather for the rescheduling. This service frees you from worry about issue resolving uncertainties. The service allows you to move an issue up in the priority list and to get a time frame so you can deliver your solution on time. You can also report and request a bug fix as long as it is a by- design related issue.

How does it work?

In order to receive a VWG service, one of our Service Packages should be purchased. Each package credits you with a different amount of pre-paid hours that can be used with our professional team. You are entitled to submit a ticket with your service request to us which we will review and reply with an estimation of the amount of work hours the service will require. In order for us to begin working on this service request we will need your permission and you will need to have at least the required amount of hours in your credit by either purchasing one of the service packages or per incident/prototyping hours for the specific job.

Contact our team for further details and to get a quote.

Visual WebGui Professional Studio
Per Incident $175.00
$150.00
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1 contact receives response as soon as possible
Minimum of 2 hours required
Quotations will be pre-approved with customer
Technical support package is NOT included

Silver Service Package $1750.00
$1400.00
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Response within 3 Business days
Up to 2 contacts
Bank of 10 hours
Time estimations will be pre-approved with customer
Attendance by senior developer

Gold Service Package $2500.00
$2075.00
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Response within 2 Business days
Up to 3 contacts
Bank of 15 hours
Time estimations will be pre-approved with customer
Attendance by senior developer
Platinum Service Package $3000.00
$2660.00
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Response within 1 business day
Up to 4 contacts
Bank of 24 hours
Time estimations will be pre-approved with customer
Attendance by senior developer